After an IT update caused disruption across several industries and cost Fortune 500 companies over $5.4 billion, the corporation responsible appears to have sought to put things right… with an Uber Eats gift card.
Unless you’ve been living like a caveman for the past few days, you’ve probably heard about a major IT issue that occurred recently.
On July 19, it appeared that a big cyberattack was about to begin when critical services stopped working.
Microsoft users from all across the world reported serious technical challenges. Airports were disrupted, and financial services reported problems, preventing banks and businesses from providing services.
Some local businesses reported being unable to use their card readers, making it a total nightmare for anyone who requires money.
The IT disruption is said to have started at 6 p.m. ET on July 18, and some experts have suggested that it could take days, if not weeks, to fully address.
According to the Guardian, insurers anticipate that it will cost US Fortune 500 businesses approximately $5.4 billion.
CrowdStrike was eventually identified as the business responsible for the flaws, which were caused by a defective software upgrade.
READ MORE: Elon Musk Blasts Microsoft For Huge Outage That Causes Worldwide Turmoil
The company, a global cybersecurity leader, apparently provided an update to businesses that use CrowdStrike antivirus software.
The update was just intended to better safeguard clients from hackers and internet hijackers, but it didn’t quite work as planned, resulting in mayhem.
As an apology, the firm apparently provided its partners a $10 Uber Eats gift card, which I don’t think was a fair deal for all of the commotion.
According to a Tech Crunch insider, CrowdStrike sent the gift cards in an email because the business recognized ‘the additional work that the July 19 event has generated.’
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The email said, “And for that, we express our heartfelt gratitude and apologize for the inconvenience.
“To show our appreciation, your next cup of coffee or late-night snack is on us! Use this code to access your UberEats credit.
Some users went so far as to tweet that they were unimpressed by the gesture.
This was only exacerbated when some attempted to use the code and received an error notice that read: “We’re sorry, this voucher has been cancelled by the issuing party and is no longer valid.”
It appears that the corporation may need to issue an apology… for their apologies… following their enormous gaffe.
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